Thank you for shopping at DiagnoDrive. We specialize in professional automotive diagnostic software and digital tools for instant download. Please read this Refund Policy carefully before making a purchase.

1. Digital Products & Instant Delivery
All products sold on diagnodrive.com are digital downloads. Once your order is processed and the download link has been delivered, you gain immediate access to the software. Because of the nature of digital goods, refunds are generally not available once a product has been downloaded, installed, or activated.

2. Eligibility for Refunds
We want you to be fully satisfied with your purchase. However, since all products are delivered electronically, refunds will only be considered under these conditions:

  • The software cannot be activated or used due to verified compatibility issues.

  • You contact our support team at [email protected] within 7 days of purchase.

  • Our technical support team confirms that the issue cannot be resolved or exchanged with a compatible version.

If these conditions are met, we may issue a full or partial refund at our discretion.

3. Non-Refundable Situations
Refunds will not be issued in the following cases:

  • You changed your mind after purchase.

  • You purchased the wrong software or version without checking compatibility.

  • The software was successfully downloaded, installed, or activated.

  • The problem arises from incorrect installation, unsupported hardware, or third-party modifications.

  • The product performs as described and advertised.

4. Exchanges
If a product does not work due to system compatibility issues, we are happy to offer an exchange for a compatible version (where available). Our support team will assist you in finding a suitable alternative solution.

5. Order Cancellations
Orders cannot be canceled once the download link has been delivered or the software has been accessed. If you placed an order by mistake and have not yet received the download link, please contact us immediately at [email protected].

6. Contact & Support
For any refund or exchange requests, please contact:
Email: [email protected]
Website: diagnodrive.com
Business Name: DiagnoDrive

7. Final Note
DiagnoDrive is committed to providing professional-quality automotive diagnostic software that works as intended. If you experience any issues, please reach out to our support team before requesting a refund — we’ll do everything we can to help resolve it quickly.

By completing a purchase on diagnodrive.com, you agree to this Refund Policy and acknowledge the digital nature of the products offered.